Privacy Policy
Last Updated: October 1, 2026
Digital Table Displays (“Digital Table Displays,” “DTD,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you visit digitaltabledisplays.com, purchase or rent our products, contact us, create an account, use our content management portal, or otherwise interact with our products and services (collectively, the “Services”).
By using our Services, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
The information we collect depends on how you interact with Digital Table Displays and the Services you use.
Information You Provide to Us
We may collect information that you voluntarily provide, including:
- Contact information, such as your name, email address, telephone number, company or organization name, and mailing address;
- Inquiry information, including questions, comments, requests for demonstrations, rental inquiries, quote requests, and other information you submit through our website or provide to our staff;
- Order information, including billing address, shipping address, products ordered, rental information, transaction amounts, order history, and related purchasing information;
- Account information, including usernames, passwords or other authentication credentials, account preferences, and information associated with your customer account;
- Portal information, including content, scheduling information, display configurations, account activity, and other information submitted through our content management portal;
- Customer Content, including images, photographs, graphics, logos, advertisements, sponsor information, text, QR codes, links, videos, event information, tributes, promotional materials, and other content you choose to upload or display using our Services;
- Communications, including emails, support requests, telephone communications, and other correspondence with Digital Table Displays; and
- Other information you choose to provide to us.
Information Collected Automatically
When you access our website, online store, portal, or other online Services, we and our service providers may automatically collect certain technical and usage information, such as:
- Internet Protocol (IP) address;
- Browser type and version;
- Device type and operating system;
- Pages viewed and features used;
- Date and time of visits;
- Referring and exit pages;
- Approximate geographic location derived from an IP address;
- Session and account activity;
- Shopping cart activity;
- Diagnostic, performance, and error information; and
- Cookie and similar technology identifiers.
We may use this information to operate the Services, maintain security, understand how visitors use our website, diagnose technical problems, improve performance, and support our business operations.
2. WooCommerce and Online Purchases
Our website uses WooCommerce to provide online shopping and e-commerce functionality.
When you purchase products or services through our website, we may collect information necessary to process and fulfill your transaction, including your name, billing address, shipping address, email address, telephone number, order contents, transaction amount, shipping information, and order history.
WooCommerce and related technologies may use cookies or similar technologies to maintain your shopping cart, remember session information, facilitate checkout, maintain account sessions, and provide other functionality necessary to operate the online store.
3. Payment Information
Payments may be processed by third-party payment processors. When you submit payment card or other payment information, that information may be transmitted directly to the applicable payment processor rather than being stored by Digital Table Displays.
We may receive limited information about the transaction, such as the payment status, transaction identifier, card type, expiration information, billing details, or limited portions of a payment card number where provided by the payment processor.
Payment processors handle payment information according to their own privacy policies, security standards, and contractual obligations.
4. Customer Content and the Content Management Portal
Digital Table Displays provides customers with tools that may allow them to upload, schedule, manage, and display content across their Digital Table Display units.
Customer Content may sometimes contain information relating to identifiable individuals. Examples may include photographs, names, event information, tributes, donor recognition, sponsor information, or other personalized content.
When a customer provides personal information about another individual through the portal or other Services, the customer is responsible for ensuring that it has an appropriate legal basis, authorization, permission, or consent to provide and use that information.
Digital Table Displays generally processes Customer Content for the purpose of providing the Services requested by the customer, including storing, transmitting, formatting, scheduling, displaying, maintaining, troubleshooting, and supporting that content.
We do not obtain ownership of Customer Content merely because it is transmitted through our Services.
5. Sensitive and Regulated Information
Our Services are not designed for the routine collection or storage of highly sensitive personal information such as Social Security numbers, financial account passwords, government identification numbers, biometric identifiers, or detailed medical records.
Unless Digital Table Displays has expressly agreed otherwise in a separate written agreement, customers should not use our website, portal, displays, or Services to collect, store, or transmit protected health information (“PHI”) regulated by the Health Insurance Portability and Accountability Act (“HIPAA”) or other specially regulated health information.
The fact that Digital Table Displays products may be used within hospitals, medical offices, healthcare facilities, funeral homes, or other regulated environments does not by itself mean that Digital Table Displays is providing a service designed for the storage or processing of regulated medical records or PHI.
6. How We Use Information
We may use information we collect to:
- Provide, operate, maintain, and improve our website, products, portal, and Services;
- Process purchases, rentals, payments, shipments, returns, and other transactions;
- Create and administer customer accounts;
- Provide access to our content management portal;
- Host, process, schedule, and display Customer Content;
- Respond to questions, support requests, quote requests, and other inquiries;
- Communicate regarding orders, rentals, accounts, products, services, events, or customer relationships;
- Provide technical support and troubleshoot problems;
- Customize and improve customer experiences;
- Monitor website and system performance;
- Detect, investigate, and prevent fraudulent, abusive, unauthorized, or illegal activity;
- Protect the security and integrity of our website, systems, customers, and Services;
- Maintain internal business, accounting, tax, administrative, and operational records;
- Comply with applicable laws, regulations, court orders, and legal obligations;
- Establish, exercise, or defend legal claims;
- Send marketing or promotional communications where permitted by law; and
- Carry out other purposes disclosed to you at the time information is collected or with your consent.
7. Cookies and Similar Technologies
Our website and online Services may use cookies, pixels, local storage, session storage, log files, and similar technologies.
These technologies may be used to:
- Keep the website and online store functioning properly;
- Maintain shopping carts and checkout sessions;
- Keep users logged into their accounts;
- Remember preferences;
- Maintain security and prevent fraud;
- Understand website usage and performance;
- Diagnose technical problems;
- Measure the effectiveness of communications or marketing; and
- Improve our website and Services.
Some cookies are necessary for the website to function and cannot reasonably be disabled without affecting functionality. Other cookies may be provided by third-party services used for analytics, advertising, embedded media, security, payment processing, or other functionality.
You can control many cookies through your web browser settings. Disabling cookies may cause portions of the website, shopping cart, checkout, customer account, or portal to function improperly.
8. How We Disclose Information
We may disclose personal information in the circumstances described below.
Service Providers
We may provide information to companies and contractors that perform services on our behalf, such as:
- Website and application hosting providers;
- Cloud computing and data storage providers;
- Payment processors;
- Shipping and logistics providers;
- E-commerce providers;
- Email and communications providers;
- Analytics providers;
- Security and fraud prevention providers;
- Customer support providers;
- Professional advisors, including accountants, attorneys, and consultants; and
- Other technology and operational service providers.
These providers may access personal information to the extent reasonably necessary to perform services for us and are subject to applicable contractual and legal obligations.
At Your Direction
We may disclose information when you direct us to do so or when disclosure is necessary to provide a product, service, integration, shipment, display, or other functionality you request.
Legal and Safety Requirements
We may disclose information when we reasonably believe disclosure is necessary to:
- Comply with applicable law, regulation, subpoena, court order, or other legal process;
- Respond to lawful requests from governmental authorities;
- Protect the rights, property, safety, or security of Digital Table Displays, our customers, users, or others;
- Investigate fraud, security incidents, illegal activity, or violations of our agreements; or
- Establish, exercise, or defend legal claims.
Business Transactions
Information may be disclosed or transferred in connection with an actual or proposed merger, acquisition, financing, reorganization, sale of assets, investment, bankruptcy, or other business transaction involving all or part of Digital Table Displays.
9. Sale and Sharing of Personal Information
Digital Table Displays does not sell personal information to third parties in exchange for money.
Certain privacy laws define terms such as “sale,” “sharing,” or “targeted advertising” more broadly and may treat some disclosures involving advertising or analytics technologies as falling within those definitions, even when no money is exchanged for personal information.
To the extent such laws apply to Digital Table Displays and our use of such technologies, we will provide applicable privacy rights and opt-out mechanisms as required by law.
10. Analytics and Third-Party Technologies
We may use third-party technologies to understand website traffic, measure site performance, improve the Services, maintain security, provide embedded content, or evaluate marketing activities.
These third parties may collect information about your device or interaction with our website using cookies or similar technologies and may process that information according to their own privacy policies.
The third-party services used on our website may change from time to time as our technology and business needs evolve.
11. Third-Party Websites and QR Codes
Our website and Services may contain links to third-party websites, services, advertisements, sponsors, payment providers, social networks, or other online resources.
Digital Table Displays units may also display QR codes, links, advertisements, promotions, donation pages, ticketing systems, menus, registration systems, sponsor websites, or other destinations supplied by our customers.
Digital Table Displays is not responsible for the privacy practices, content, security, or operation of third-party websites or services. When you leave our website or access a third-party destination through a QR code or link, the privacy policy of that third party will govern its collection and use of information.
12. Advertising and Sponsor Content
Customers may use Digital Table Displays products to present advertisements, sponsor messages, promotions, or QR codes to their audiences.
Unless otherwise stated, Digital Table Displays does not control the information that an individual chooses to provide directly to a customer’s advertiser, sponsor, website, registration platform, ticketing service, donation platform, or other third party after interacting with customer-provided content.
The applicable customer and third party are responsible for their own privacy practices and compliance obligations.
13. Data Retention
We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including to provide Services, maintain customer relationships, fulfill orders, administer accounts, maintain business and financial records, resolve disputes, enforce agreements, maintain security, and comply with legal obligations.
Retention periods vary depending on the nature of the information, the Services involved, contractual requirements, and applicable law.
We may retain certain transaction, tax, accounting, security, or legal records after an account or customer relationship ends where necessary or required by law.
Information may also remain temporarily in backups, archives, or disaster recovery systems after it has been deleted from active systems.
14. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, network, electronic transmission, database, or storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee the absolute security of information transmitted to or stored by our Services.
You are responsible for maintaining the confidentiality of your account credentials and for using appropriate security practices when accessing your account or the content management portal.
15. Your Privacy Choices and Rights
Depending on where you reside and applicable law, you may have certain rights regarding your personal information. These may include the right to:
- Request information about personal information we collect or process;
- Request access to personal information we maintain about you;
- Request correction of inaccurate personal information;
- Request deletion of certain personal information;
- Request a portable copy of certain personal information;
- Opt out of certain uses or disclosures of personal information;
- Withdraw consent where processing is based on consent; and
- Appeal certain decisions regarding a privacy request where applicable law provides that right.
These rights are not absolute and may be subject to exceptions under applicable law. For example, we may need to retain information to complete a transaction, comply with legal obligations, maintain security, prevent fraud, exercise legal rights, or maintain required business records.
To submit a privacy request, contact us using the information provided at the bottom of this Privacy Policy.
We may need to verify your identity before fulfilling a privacy request. Where permitted by law, you may also use an authorized agent to submit a request on your behalf. We may require evidence that the agent is authorized to act for you.
We will not unlawfully discriminate against you for exercising privacy rights provided by applicable law.
16. Browser Privacy Signals
Some browsers and browser extensions allow users to send privacy preference signals, such as Global Privacy Control (“GPC”). Where applicable law requires us to recognize a particular browser-based opt-out signal, we will treat the signal in accordance with applicable legal requirements.
17. Marketing Communications
If you receive promotional email communications from us, you may unsubscribe by using the unsubscribe link included in the applicable message or by contacting us.
Even if you opt out of promotional communications, we may continue to send non-promotional messages relating to transactions, orders, rentals, account activity, customer support, security, product notices, or other aspects of an existing business relationship.
18. Children’s Privacy
Our website and Services are intended for businesses, organizations, event professionals, and adult customers and are not directed to children under 13.
We do not knowingly collect personal information directly from children under 13 through our website. If we learn that personal information has been collected directly from a child under 13 in circumstances requiring parental consent, we will take reasonable steps to delete the information as required by law.
Customer Content displayed through our products may include photographs or other information involving minors where a customer chooses to provide such content. The customer is responsible for obtaining any permissions or consents required for that content.
19. Business Customers and Employees of Customers
Many of our customers are businesses, universities, healthcare facilities, hospitality organizations, venues, nonprofit organizations, event professionals, and other institutions.
If you interact with Digital Table Displays on behalf of an organization, we may maintain your business contact information and communications as part of our relationship with that organization.
Your organization may separately collect and control personal information in connection with its own use of Digital Table Displays products. In those circumstances, questions about the organization’s collection and use of information should generally be directed to that organization.
20. United States Operations
Digital Table Displays is based in the United States. Information collected through our Services may be processed and stored in the United States and in other locations where our service providers operate.
If you access the Services from outside the United States, you understand that your information may be transferred to and processed in jurisdictions whose data protection laws may differ from those of your jurisdiction.
21. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our Services, technology, business practices, or legal obligations.
When we update this Privacy Policy, we will revise the “Last Updated” date at the top of this page. Material changes may also be communicated through the website or by other appropriate means where required by law.
We encourage you to review this Privacy Policy periodically.
22. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or a request concerning your personal information, please contact:
Digital Table Displays
40 Gardenville Pkwy W
Suite 107
Buffalo, NY 14224
Phone: 716-339-4547
Email: info@digitaltabledisplays.com
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